MASTERCLASS IN
CONVERSATIONAL AI
[Self Study]
Industry experts from Alexa AI and Google take you through real-life case studies and proven frameworks so you can design and build successful AI products
Build Conversational AI products that WOW your users!
What is Conversational AI?
Conversational AI products mimic human communication via voice or text. ChatGPT has captured the world's imagination - but there are other options to consider, depending on your users and business goals!
Join our course led by industry pros and learn the secrets to picking the perfect project, crafting and prototyping engaging user experiences, measuring success, and launching your product with confidence.
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ChatGPT has made everyone aware of the possibilities of interacting with AI in conversations. But conversational interaction - or using AI at all - might not always be a great fit for your project! We'll cover:
Overview: What is Conversational AI? When is it a good fit? What are some meaningful use cases?
Defining Success: Establishing business, product and user goals
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How is design for conversational UXs different from traditional/digital UX design? We'll cover:
Understanding User Considerations and defining user value and insights.
The Key Design Principles for conversational AI experiences
How to communicate and iterate with stakeholders
How to develop a user centric approach to product design.
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Beyond ChatGPT there are many options for building conversational experiences. We'll look at:
How to evaluate your conversational CX quality
Setting release criteria
Build vs. buy: when to use 3rd party tools and APIs and when you'll need to build your own AI models
How to build prototypes
The path to production (and beyond!)
What to expect?
6 Hours
Recorded Video Content with Industry Pros
Learn the secrets to identifying the perfect use case for Conversational AI, designing and prototyping engaging user experiences, defining success metrics, and launching your product with confidence.
FREE Resources
Downloadable Resource Guide filled with tools, templates and checklists based on industry best practices
Downloadable eBook on design principles and foundations of Conversational AI Design with step by step guide on designing a conversational flow.
Video Walkthrough demonstrating how to fine-tune OpenAI’s GPT models with your own data to build a prototype (no coding required!)
Certificate of Completion
Set yourself up for career success
When you meet the requirements of the course, you can earn a certificate of completion which can be used to demonstrate your knowledge in Conversational AI and get reimbursed by your company.
Peer-Based Learning
Get feedback and find collaborators
Meet like-minded professionals learning how to use AI in their products. Get feedback on your project and design ideas, and team up to bring them to reality.
Lifetime Access
Join a community of 100+ professionals
LIFETIME access to our growing community of professionals who want to leverage AI in their products and businesses using industry best practices. Get access to course updates, early-access discounts to other courses, and more!
Networking Opportunities
Connect with 100+ mid-senior level professionals including C level executives from 10+ countries around the world from companies such as Google, Amazon, Apple, Linkedin, Citibank, evite, medicaid, Tala, Opentable, Microsoft and more.
Meet the Instructors
Rupa Chaturvedi
Product Design Leader @ Uber / ex- Google, Amazon, Stanford
I am a Product and UX Design Leader and work at the intersection of human-centered design and emerging technologies such as Artificial Intelligence, Computer Vision, Augmented Reality and Conversational AI.
I have 15+ years of experience in helping startups (unicorn AI startups like Sentient Technologies) and large organizations such as Amazon, Google and Samsung achieve Product-User Fit.
I have taught Design Thinking at Stanford University, corporate workshops and social impact schools around the world. I am a design mentor at First Round Capital and I mentor startups and Product/Design professionals.
I also offer a course on Product-User Fit for product/design teams and startup founders on Maven. You can learn more about my at my Website or connect with me on LinkedIn
Polly Allen
AI Product Management Leader / ex Amazon, Elsevier / MIT
I have spent over 20 years working hands-on delivering cutting-edge technology solutions for some of the world’s largest and most innovative companies, first as a software engineer and later as a product and business leader. In my role as a Principal Product Manager (Technical) with Alexa AI, I led the development and launch of the first Generative AI responses on Alexa, using the same underlying transformer models that drive large language models like ChatGPT.
I'm also the founder of AI Career Boost, the world’s first AI-focused career accelerator, aiming to increase accessibility of AI careers and diversity in AI leadership. I'm also part of the Futurist Think Tank where I work with clients on foresight and technology projects. Connect with me on LinkedIn!
Explore More…
AI Product Leader Bootcamp
Course | Dates TBD
Forge a path as a high-impact AI product leader! The Complete AI Product Leader Blueprint is a 6-week comprehensive group coaching & consulting program, where you'll master cutting-edge strategies, industry best practices and real-world case studies so you can drive results and elevate your career. Get expert guidance from former Alexa AI Principal Product Manager Polly M Allen
Conversational AI Design for UXers
Course | Dates TBD
Learn the foundations of Conversational AI design from real life case studies and proven frameworks. Everything you need to get started on a Conversational AI project whether its text or voice from user research to prototyping. Additionally:
Build your portfolio while you learn
Gain support through peer-peer learning
1-1 coaching with an industry expert, Rupa Chaturvedi
Get job ready in 4 weeks!