MASTERCLASS IN
CONVERSATIONAL AI
Industry experts from Alexa AI and Google take you through real-life case studies and proven frameworks so you can design and build successful AI products
Upcoming Live Workshops
-
COHORT 4
MAY 15-19
3 LIVE WORKSHOPS
MONDAY (05/15)
WEDNESDAY (05/17)
FRIDAY (05/19)
LIVE SESSIONS AT 5:30 - 7:00 PM PST
-
COHORT 5
JUNE 26-30
3 LIVE WORKSHOPS
MONDAY (06/26)
WEDNESDAY (06/28)
FRIDAY (06/30)
LIVE SESSIONS AT 5:30 - 7.00 PM PST
What to expect?
6 Hours
Live Workshops with Industry Pros
Learn the secrets to identifying the perfect use case for Conversational AI, designing and prototyping engaging user experiences, defining success metrics, and launching your product with confidence.
FREE Resources
Downloadable Resource Guide filled with tools, templates and checklists based on industry best practices
Video Walkthrough demonstrating how to fine-tune OpenAI’s GPT models with your own data to build a prototype (no coding required!)
Peer-Based Learning
Get Feedback and find collaborators
Meet like-minded professionals learning how to use AI in their products. Get feedback on your project and design ideas, and team up to bring them to reality.
Lifetime Access
Join a community of 50+ professionals
LIFETIME access to our growing community of professionals who want to leverage AI in their products and businesses using industry best practices. Get access to course updates, early-access discounts to other courses, and more!
Participants from: Amazon, Microsoft, Apple, Google, Linkedin, OpenTable, Evite, Walmart, 20+ startups
WHAT ARE PARTICIPANTS SAYING?
Top Rated Course
on Maven
•
10 Star Rating
•
Top Rated Course on Maven • 10 Star Rating •
“This course was incredibly impactful. Rupa and Polly packed decades of expertise into a highly engaging course. They did a fantastic job of demystifying the world of Conversational AI and making the "complex simple" for those of us who are newer to the space. I am eager to participate in additional courses offered by Polly and Rupa and would highly recommend it.”
- AI Startup Founder, RyseMynd
“The course really captures the zeitgeist of AI in our time. Appreciated the attention and care that Polly and Rupa gave to facilitate the discussions and the responsive ways they adjusted to the needs of the group. The interactions with my cohort group highlighted ways that our backgrounds are powerful sources of unique and insightful viewpoints”.
- Principal Technical Program Manager, Walmart Global Health
“This course was extremely informative. I really like decks, documents and resources as well as the slack channel. Polly and Rupa are both enthralling. The amount of knowledge they have is staggering”.
- UX Manager at the Inclusive Group
“I loved this course. Lots n lots of key concepts explained with very practical examples that I could relate too. I currently support 16 Alexa experiences as a Program Manager and work very closely with Product Managers - an insight into a Product Mgmt roadmap and environment, walking backwards was very well tied into this course”.
- Sr Manager, Alexa AI Devices, Amazon
“Designing and Building Conversational AI Products is an excellent course for anyone interested in the field of conversational AI. Engaging lectures, hands-on learning, and a supportive community make this course a valuable resource for designers and product managers alike.”
- Sr Product Manager, WineDirect.com
“The course is an excellent primer to understand the foundations of conversational AI for anyone interested in this space. But apart from the live sessions, you’re also signing up for lifetime access to an engaged community and a wealth of resources. Highly recommend”!
- Lead Product Manager, Growth at Tala
Build Conversational AI products that WOW your users!
What is Conversational AI?
Conversational AI products mimic human communication via voice or text. ChatGPT has captured the world's imagination - but there are other options to consider, depending on your users and business goals!
Join our course led by industry pros and learn the secrets to picking the perfect project, crafting and prototyping engaging user experiences, measuring success, and launching your product with confidence.
-
ChatGPT has made everyone aware of the possibilities of interacting with AI in conversations. But conversational interaction - or using AI at all - might not always be a great fit for your project! We'll cover:
Overview: What is Conversational AI? When is it a good fit? What are some meaningful use cases?
Defining Success: Establishing business, product and user goals
-
How is design for conversational UXs different from traditional/digital UX design? We'll cover:
Understanding User Considerations and defining user value and insights.
The Key Design Principles for conversational AI experiences
How to communicate and iterate with stakeholders
How to develop a user centric approach to product design.
-
Beyond ChatGPT there are many options for building conversational experiences. We'll look at:
How to evaluate your conversational CX quality
Setting release criteria
Build vs. buy: when to use 3rd party tools and APIs and when you'll need to build your own AI models
How to build prototypes
The path to production (and beyond!)
Meet the Instructors
Rupa Chaturvedi
Product Design Leader @ Uber / ex- Google, Amazon, Stanford
I am a Product and UX Design Leader and work at the intersection of human-centered design and emerging technologies such as Artificial Intelligence, Computer Vision, Augmented Reality and Conversational AI.
I have 15+ years of experience in helping startups (unicorn AI startups like Sentient Technologies) and large organizations such as Amazon, Google and Samsung achieve Product-User Fit.
I have taught Design Thinking at Stanford University, corporate workshops and social impact schools around the world. I am a design mentor at First Round Capital and I mentor startups and Product/Design professionals.
I also offer a course on Product-User Fit for product/design teams and startup founders on Maven. You can learn more about my at my Website or connect with me on LinkedIn
Polly Allen
AI Product Management Leader / ex Amazon, Elsevier / MIT
I have spent over 20 years working hands-on delivering cutting-edge technology solutions for some of the world’s largest and most innovative companies, first as a software engineer and later as a product and business leader. In my role as a Principal Product Manager (Technical) with Alexa AI, I led the development and launch of the first Generative AI responses on Alexa, using the same underlying transformer models that drive large language models like ChatGPT.
I'm also the founder of AI Career Boost, the world’s first AI-focused career accelerator, aiming to increase accessibility of AI careers and diversity in AI leadership. I'm also part of the Futurist Think Tank where I work with clients on foresight and technology projects. Connect with me on LinkedIn!
Explore More…
AI Product Leader Bootcamp
Course | May 8 - June 16 | 12-1pm PST M/T/W
Forge a path as a high-impact AI product leader! The Complete AI Product Leader Blueprint is a 6-week comprehensive group coaching & consulting program, where you'll master cutting-edge strategies, industry best practices and real-world case studies so you can drive results and elevate your career. Get expert guidance from former Alexa AI Principal Product Manager Polly M Allen
Conversational AI Design for UXers
Course | June 3 - June 24 | 9 -10 am PST Saturdays
Learn the foundations of Conversational AI design from real life case studies and proven frameworks. Everything you need to get started on a Conversational AI project whether its text or voice from user research to prototyping. Additionally:
Build your portfolio while you learn
Gain support through peer-peer learning
1-1 coaching with an industry expert, Rupa Chaturvedi